How to Validate the Portal Account directly from the Portal User Centre?

The Portal User Centre is where you can view all verified and non-verified Portal Email accounts. It is also used to either do a single validation on the customers email account or you can do a batch validation on the customers email account, which will give them access to the portal, once they register and sign in.

How does it work?

  • Go to the Portal User Centre.
  • Turn On the Toggle button to see all the Inactive Users.
  • Select the Customer account that you want to validate.
  • From the Options, check “Validate Portal Accounts”.

  • This will mark the Customer Portal account emails as validated for the Selected customer(s).
  • Also, this will auto-generate passwords that can be used to sign in to the Customer Portal

After you hit “OK” it will verify the account.

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