How to Restrict the auto-generated outgoing Emails from the Customer module?

All the outgoing Emails related to the Sales workflow can be managed from the Customer module itself.

Toggle buttons for the restriction of the following auto-generated outgoing emails have been added to a newly created tab “Email Settings” under the Customer module:

  1. Auto release SO email,
  2. Invoice overdue reminder email,
  3. Due Invoice reminder email,
  4. Auto Ship Confirmation on Pack and Ship email

How does it work? 

  • Navigate to the Customer module, or open an existing Customer’s data from the Customer Centre.
  • Open the new tab “Email Settings”.
  • You will find the following toggle button settings:
  1. Restrict “Auto release SO email”,
  2. Restrict “Invoice overdue reminder email”,
  3. Restrict “Due Invoice reminder email”,
  4. Restrict “Auto-Ship Confirmation on Pack and Ship email”,
  5. Restrict “Daily ship confirmation emails”.

Please note: The above settings will override their corresponding App Config settings only for the Customer selected.

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