Can I create an RMA without the Invoice number?

In the Create RMA module, the User can create a Direct RMA.

In Direct RMA- An invoice number is not required.

How does it work?

  • Navigate to the Create RMA module.
  • A new field is created, “RMA Type”.
  • From the dropdown select “Direct RMA”.

  • When a Direct RMA Type is selected, the User can add any Customer & Item and RMA can be created.
  • The search invoice button will be disabled in the case of Direct RMA.
  • Sales Rep can be changed in the case of Direct RMA.
  • Add Items from the Detail level will be used for adding Items.
  • Discount and shipping tabs will be hidden in the case of direct RMA.

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