In the Create RMA module, the User can create a Direct RMA.
In Direct RMA- An invoice number is not required.
How does it work?
- Navigate to the Create RMA module.
- A new field is created, “RMA Type”.
- From the dropdown select “Direct RMA”.
- When a Direct RMA Type is selected, the User can add any Customer & Item and RMA can be created.
- The search invoice button will be disabled in the case of Direct RMA.
- Sales Rep can be changed in the case of Direct RMA.
- Add Items from the Detail level will be used for adding Items.
- Discount and shipping tabs will be hidden in the case of direct RMA.
